Joysparkle

Support

Found a bug, missing a feature or stuck somewhere? Write to us, we usually reply within a few days.

Write an email

support@joysparkle.de

Frequently asked questions

Why can I only unlock one sparkle a day?

That's the whole idea. One small ritual a day, one line worth keeping. You can open today's sparkle as often as you like, and tomorrow there is a new one.

What are sparkles and how do I earn them?

Every day you unlock earns one sparkle. Streaks of 7 and 30 days add a bonus, and the ad-free upgrade adds 10 every month. You spend sparkles on custom sparkles: 3 for an image, 7 for an animation. The first one is free. Your jar never empties, gifted pieces just turn softer.

Can I write my own sparkle?

Yes. Open your jar and tap “Gift a sparkle”. Write your own words or pick one you collected, add a name and a mood, and share it as an image or a short animation.

How do I restore my ad-free purchase on a new device?

Open Settings in Joysparkle, tap “Remove ads” and then “Restore purchase”. Use the same Apple Account you bought it with.

Where is my data stored?

Only on your device. Joysparkle has no accounts and uploads nothing. Your sparkles are part of your regular iPhone or iPad backup.